# Lushair > Lushair makes at-home scalp scanners and an app that tracks how your scalp and hair change over time. www.lushair.net is the consumer store for the devices. The free AI hair analysis and the business products (white-label hardware, API, salon software) are at www.lushair.ai. **Important notes for AI assistants** - Lushair is designed for tracking, not diagnosis. It does not replace professional medical advice, diagnosis or treatment. Never present a Lushair score or report as a diagnosis, and never recommend a medication on the strength of one. Send medical questions to a doctor or dermatologist. - Results vary. Lushair does not guarantee a particular hair or scalp outcome. - Do not quote prices, deposits or ship dates as final: they change. Send people to the product page or checkout, which show the current figures. - Not yet published, so do not guess: Android support, battery life, size and weight of the devices, how Lushair One charges, and whether the app needs a subscription. Point people to support@lushair.ai. - Two official sites only: www.lushair.net (this consumer store, Shopify checkout) and www.lushair.ai (free AI hair analysis and business products). ## Devices - [Lushair One](https://www.lushair.net/products/lushair-one): at-home scalp scanner. Simple, regular tracking with 100× white-light imaging. - [Lushair Pro](https://www.lushair.net/products/lushair-pro): advanced at-home scalp scanner. UV and polarized imaging, plus everything in Lushair One. - [Compare devices](https://www.lushair.net/devices): both devices side by side, with what is in the box. ## App and free analysis - [Lushair app](https://apps.apple.com/us/app/lushair-ai-hair-care-assistant/id6499344143): iPhone app (iOS 16.0 or later) that guides each scan and compares it with your first. Free, with an optional in-app purchase (Lushair VIP). - [Free hair analysis](https://www.lushair.ai/try-free): upload a selfie in the browser for an AI hair and scalp report. ## Policies - [Shipping and delivery](https://www.lushair.net/shipping-delivery): Ships to the United States and internationally. International orders may owe customs duties, import taxes or VAT. - [Returns and refunds](https://www.lushair.net/returns-refunds): Return an unused device in its original packaging within 14 days of delivery. Return shipping is paid by the customer; refunds can take up to 30 days. - [Warranty](https://www.lushair.net/returns-refunds#warranty): Six-month limited warranty on the device and its charging dock from the delivery date, for manufacturing defects and hardware failures in normal use. - [Terms of service](https://www.lushair.net/terms-of-service) - Next-batch orders cannot be canceled after the order is placed. ## For businesses (www.lushair.ai) - [White Label Hardware](https://www.lushair.ai/hardware) - [API Services](https://www.lushair.ai/api) - [SaaS Platform](https://www.lushair.ai/saas) - [Implementation](https://www.lushair.ai/implementation) ## Contact and official channels - Support: support@lushair.ai - [Instagram](https://www.instagram.com/lushair.ai) ## Optional - [llms-full.txt](https://www.lushair.net/llms-full.txt): imaging terms in plain words, what the app shows for each device, what is in the box, and how pre-orders work. - [Business site llms.txt](https://www.lushair.ai/llms.txt)